Frequently Asked Questions

Interested in learning more about our services? Below you will find a list of our frequently asked questions and our answers. If you do not find an answer to your questions, do not hesitate to contact us.

1. What services do you offer?
We offer four core service areas:

• Senior Support — Emotional, practical, and companionship services focused on dignity, safety, and meaningful connection.

• Personal Assistant Support — Virtual and in-person help managing tasks, schedules, and life logistics.

• Home Organization — Full-service decluttering and organizing, with no preparation required from you.

• Handyman Services — Skilled, reliable home repairs and improvements, handled with care and precision.

2. Why do you charge more than other services?
Our pricing reflects the depth, skill, and ownership we bring to every service. We don’t just show up to check off tasks — we anticipate needs, solve problems, and take full responsibility for the outcome.

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For example:

• In senior care, we provide trauma-informed, relationship-centered support, not just basic assistance.

• As personal assistants, we improve your systems and make judgment calls, freeing you from constant direction.

• In home organization, we handle the entire transformation, so you never have to “clean for the cleaner.”

• For handyman work, we offer trusted, high-quality craftsmanship with clear communication and zero shortcuts.​

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We’re here for clients who value peace of mind, mental relief, and results done right — not just low-cost labor.

3. What does the onboarding process look like?
We begin with a consultation to understand your needs. From there, we provide a clear proposal, finalize terms, and send you a welcome packet. We set up communication preferences, assign any needed team members, and ensure everything is ready before we begin.

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4. Do you offer one-time help or only ongoing support?
We offer both. You can book us for a single project — like a home repair or major organization job — or arrange ongoing support, such as weekly personal assistant services or regular senior care. We tailor the approach to fit your situation.

5. Do we need to prepare before you come for home organization or handyman work?
No. Our service is designed to be full-service. You don’t need to tidy up, pre-sort, or prepare materials — we take care of it all.

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6. How do you ensure privacy and discretion?
We handle all personal matters, household details, and sensitive situations with complete confidentiality. Respecting your privacy is a non-negotiable part of our work.

7. What if our needs change after we start?
We build flexibility into everything we do. You can adjust priorities, add services, or change direction anytime. We check in regularly to make sure we’re meeting your needs.

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8. Do you work alone or with a team?
We handle most services ourselves, but for larger or specialized projects, we bring in trusted collaborators. You’ll always know who’s involved — no surprises.

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9. How do we get started?
Contact us to book a consultation. We’ll discuss your needs, create a clear, no-obligation proposal, and guide you through next steps.